Burdens: Create an Account
Please note:
We are in the process of updating our help guides. In the past few months, there have been many upgrades to the app, so we apologise if the instructions do not match your use. If you are having trouble location or using a feature, please use the in-app chat feature to get in touch with the Trade Trak development team.
Signing up for the portal is simple and takes only a few seconds.
You can sign up for your account here: https://burdens.tradetrak.com.au/
There are a number of details that you are required to enter in order to sign up. Mandatory fields are marked by an asterisk.
Customer Number *
Enter your Burdens customer number. If you are unsure of the number, contact your local Burdens and they will be able to assist.
Burdens Email
If you have an email address registered with Burdens, enter it in this section.
Note: If you do not have an email address registered with Burdens, you will need to enter one later on in order to create your account - do not enter it here.
Preferred Store *
Select from a drop-down menu your preferred store. This will be used as the default store when you’re creating material orders.
Store Contact *
Enter the name of the person at your preferred store that you communicate with the most.
First Name *
Enter your first name.
Last Name *
Enter your last name.
Business Name *
Enter your business name.
Email *
Enter the email address that you would like to link to your account. This can be used to receive notifications.
Phone Number
Enter your phone number. A mobile number is preferred. The area code defaults to Australia but you can change this by selecting your area code from a drop-down menu if you have an international number.
Password *
Your password needs to be at least 6 characters. Make sure it’s something you will remember that’s not easy for others to guess.
Confirm Password *
Enter the password exactly the same as you did the first time.
Industry *
Select from a drop-down menu what industry your business belongs to.
Options:
- Electrician
- Plumber
- Builder
- Other
Note: Selecting ‘Other’ will prompt a text box to appear for you to enter your industry
Number of Staff *
Select from a drop-down menu the number of staff you have in your business.
Options:
- Only me
- 1-5
- 5-10
- 11-15
- 16-25
- 25+
How Do You Currently Manage Jobs? *
Select from a drop-down menu
Options:
- Excel
- Accounting Software
- Other application
- Other
Note: Selecting ‘Other’ will prompt a text box to appear
How Did You Find Out About Us? *
Select from a drop-down menu.
Options:
- Friend
- Burdens
- AGI
- Other
Note: Selecting ‘Other’ will prompt a text box to appear
Privacy Policy
By default, the app will tick to confirm that you accept the privacy policy. This is needed for account creation.
Once you are satisfied with all details, press ”Sign Up’ and you will receive an email asking you to confirm your account.